All Systems Operational

About This Site

This page provides real-time and historical information about the operational health of Prelude's software systems. Here you can find details on system availability, incidents, and scheduled maintenance. We recommend subscribing to updates to stay informed about any events that may impact your service.

Uptime over the past 90 days. View historical uptime.
V10 Operational
V10 - Virginia Operational
V10 - Texas Operational
V10 - Europe Operational
V11 Operational
EDC Operational
Study Builder Operational
Notifications Operational
Export Operational
Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Firewall Maintenance - Austin, TX
Completed - The scheduled maintenance has been completed.
Oct 25, 10:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 05:33 UTC
Scheduled - Firewall Maintenance will be ongoing during this time. This affects services that are served by our Austin, TX location. All data is secured and services will be available once the firewall maintenance is completed by the provider.
Oct 25, 05:32 UTC

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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